Frequently Asked Questions

Managed IT support uses proactive monitoring and maintenance to identify issues before they cause outages. This approach reduces unexpected system failures and keeps business operations running smoothly. At Momo Technology Solutions, we monitor computers, servers, and connected devices to prevent productivity loss for Rochester businesses without in-house IT staff.

A router broadcasts Wi-Fi from a single point, which can create dead zones in larger spaces. A mesh system uses multiple units placed throughout your home or office to provide consistent coverage everywhere. We help Rochester homes and businesses choose the right solution based on layout and device needs.

Businesses should consider cloud storage when they need team members to access files from multiple locations or want better disaster recovery protection. Cloud solutions reduce reliance on local hardware and improve accessibility for remote work. At Momo Technology Solutions, we tailor cloud setups based on your business size and workflow in Rochester.

Professional malware removal isolates and eliminates threats while preserving your personal data and documents. We secure your system against future attacks and protect online accounts from compromise. This process is especially important after encountering pop-ups, fake alerts, or phishing scams.

Weak signals typically result from distance from the router, thick walls, or interference from other devices. Dead zones are common in larger homes or offices with complex layouts. We optimize coverage using routers, extenders, or mesh systems tailored to your specific space in Rochester.

Yes, removing unnecessary programs, optimizing system settings, and cleaning up files can significantly improve performance. Many slow computers don't need replacement—just proper maintenance. At Momo Technology Solutions, we explain issues in plain language and help Rochester residents and remote workers restore their devices.

The biggest mistake is reacting to threats instead of preventing them. Many small businesses lack basic protections like updated antivirus, firewall configuration, and employee security training. We focus on proactive strategies to reduce the risk of malware, phishing, data breaches, and costly downtime.

Cloud backup stores copies of your files on secure remote servers, so data remains safe even if your computer or hard drive fails. This method also protects against accidents, theft, and disasters. We set up automatic cloud and external backup solutions for Rochester families and businesses to prevent permanent data loss.

Networks designed for a few users often can't handle increased traffic from additional devices, cloud tools, and remote workers. Upgrading wired and wireless infrastructure ensures speed and reliability as your team expands. We design scalable networks that support modern collaboration tools for growing Rochester businesses.

Structured planning minimizes disruption by coordinating hardware, software, and network setup in advance. This includes mapping out computer replacements, system expansions, and connectivity needs. At Momo Technology Solutions, we provide local hands-on support from start to finish for Rochester businesses handling IT projects and deployments.